30 Day Money Back Guarantee

 

When you buy a domain through Domain Manage, you’re protected by our 30 Day Money Back Guarantee — so you can purchase with complete confidence.

What’s covered
  • Non-delivery. If, for any reason, we’re unable to transfer your domain to you, you’ll receive a full refund.
  • 30 days of protection. For 30 days from the date of purchase, if there’s a problem with your order, contact our team and we’ll put it right or refund you.
How to claim
  1. Email [email protected] within 30 days of your purchase, quoting your order reference.
  2. Tell us briefly what’s happened.
  3. Once your claim is approved, we refund your payment to the original payment method, normally within 3 business days.
Good to know
  • Refunds are issued to the original payment method used at checkout.
  • The guarantee covers your purchase price.
  • This guarantee sits alongside and does not affect your statutory rights as a consumer.